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FAQs

Let's answer the most common questions about Kpler

What is Kpler?

Created in 2014, Kpler is a leading provider of data and analytics in commodity markets. By leveraging the most advanced data technology, Kpler has disrupted intelligence in commodity markets. It has dramatically increased the level of transparency of these traditionally-opaque markets to the benefit of thousands of professionals worldwide. Kpler’s data is considered as a reference across the commodity industry.

What does Kpler provide?

Kpler provides data and analytics on more than 40 commodities, allowing professionals to better understand current and past trends, drive new opportunities, watch competition and feed their own analysis models. The sets of data Kpler offers (flows, freight, storage) are available through various channels (Terminal, API, SDK, Excel add-in, research reports).

Why is Kpler such a reliable intelligence provider?

Kpler relies on a unique methodology that combines artificial and human intelligence. It harnesses the latest data technology to process and aggregate millions of data points stemming from hundreds of cautiously-vetted market sources. Kpler’s products are designed by data engineers and scientists as well as market analysts who truly understand market professionals’ specific needs.

What are the commodities covered by Kpler?

Kpler covers Liquids commodities such as Crude oil, Refined products (CPP, DPP). As well as Gas commodities such as Liquefied Natural Gas (LNG), Liquefied Petroleum Gas (LPG), Petrochemicals. And Dry bulk commodities such as coal, iron ore, bauxite. We also measure onshore crude oil inventories and feature advanced freight analytics for all commodities (liquids, gas and dry).

What are the sources of data Kpler uses?

Kpler relies on more than 500 different sources including drone and satellite imagery, customs, AIS signals, port authorities, ship agencies, and newsfeeds.Kpler continually adds new cautiously vetted sources to its data refinery.

What is Kpler?
What does Kpler provide?
Why is Kpler such a reliable intelligence provider?
What are the commodities covered by Kpler?
What are the sources of data Kpler uses?

What are the different ways to access the Kpler data?

There are multiple ways to access our data:

- Kpler Terminal: Our modern web application provides an intuitive interface to access Kpler data from the granular vessel details all the way to analyzing seasonal flows and fleet and freight metrics. Kpler provides the ability to export flows, trades, voyages, and more in Excel format.
- Kpler API: Our REST API is ideal for users that want to directly integrate Kpler data into their models, analyse complex/heavy datasets, or automate processes.  
- Kpler Python Software Development Kit: Our SDK is great for users who want to directly utilize Kpler classes and components to dig into our data.
- Excel Add-in: Our add-in is a powerful tool for users that perform all their analysis within their Excel sheets and models.

What browser does the Kpler Terminal support?

Kpler supports all modern browsers with their latest versions. The following are recommended for optimal performance:

- Google Chrome
- Apple Safari
- Microsoft Edge
- Mozilla Firefox

How do I install the Kpler Excel add-in?

Download our Excel add-in file and install the add-in into your Excel. Our Help Centre provides step-by-step instructions on how to do so. Please confirm with your IT that your machine has access to install add-ins.The Kpler add-in is supported by all Excel versions from 2016.

Who do I reach out to for technical support?

Our team is available via email and phone in 9+ locations worldwide across multiple time zones. For general questions, please contact our customer success team at cs@kpler.com

I’d like to integrate Kpler data into my existing dataset or any third party tool. Can you help?

We do our best to maintain world class documentation for our API and SDK, but if you have any questions on integrating Kpler with your database/warehouse or business intelligence tools, our customer success team is ready to assist.

What are the different ways to access the Kpler data?
What browser does the Kpler Terminal support?
How do I install the Kpler Excel add-in?
Who do I reach out to for technical support?
How to integrate Kpler to third party tool?
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