Glossary

The management of all activities related to returned product, returned pallets and containers, and returned materials for disposal or recycling.

See Radio Frequency (RF).

See Request for Information (RFI).

See Radio Frequency IdentifRadio Frequency Identification (RFID).

See Request for Proposal (RFP).

See Request for Quote (RFQ).

Returns Goods Authorization. See Return Material Authorization or Return Merchandise Authorization (RMA).

See Raw Materials (RM).

See Return Material Authorization or Return Merchandise Authorization (RMA).

See Return on Assets (ROA).

See Roll-On/Roll-Off (RORO).

A method of loading and unloading cargo unto vessels using the wheels of the cargo. Typically used for cars, trucks, and other machinery with wheels.

See Roll-On/Roll-Off (RORO).

When a shipment cannot be loaded on the desired vessel and has to be booked on a future voyage.

When a tractor-trailer flips or is turned on its side during an accident.

An air deflector mounted on the top of the cab (tractor or truck) that is designed to lower drag (air resistance) and improve fuel savings.

A review to identify the factor (or factors) that caused a nonconformance and should be permanently eliminated through process improvement.

See Roll-On/Roll-Off (RORO).

A vessel with ramps for loading and unloading cargo designed for transporting RORO equipment such as cars and trucks.

The transportation of goods along fixed and regular routes with specific locations and at specific times in order to deliver the goods.

The degree to which actual performance conforms to specified expectations.

Specifying how a shipment will move between the origin and destination, including the carrier(s), route(s), and time involved.

See Return Product Authorization (RPA).

See Return to Vendor (RTV).

Procedures put in place for how work is to be performed and how to adhere to regulations.