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Banks & Lloyd enhances efficiency and customer service with MarineTraffic Container Intelligence

This case study explores how the freight forwarder automated container tracking to improve operational efficiency and deliver accurate shipment visibility to customers.

Banks & Lloyd

It allows our team to focus on more meaningful, strategic work rather than repetitive administrative tasks.

Daria Banks, Managing Director

Manually tracking containers across multiple carriers and systems created a heavy administrative burden for Banks & Lloyd, limiting operational efficiency and making it harder to provide customers with consistent, accurate arrival times in a fast-moving freight forwarding environment.

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Banks & Lloyd integrated MarineTraffic Container Intelligence into its internal systems, automating container tracking with real-time vessel locations and predictive ETAs to streamline workflows and improve shipment visibility for both operators and customers.

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Read the case study to learn how Banks & Lloyd:

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  • Reduced manual tracking and administrative workload for operators
  • Improved planning with more accurate, reliable container ETA data
  • Enhanced customer service through real-time shipment visibility and increased trust