Consumer Terms & Conditions
Last updated: September 2026
These Terms and Conditions (the "Terms") apply to your use of the MarineTraffic online platform available through our website at www.marinetraffic.com and related services (the "Platform") where you are using the Platform as a Consumer.
These Terms form the main, legally binding agreement between you and Kpler for your personal use of the Platform.
Please read these Terms carefully before using the Platform. They explain your rights and responsibilities when using our services. By creating an account or using the Platform, you confirm that you have read, understood and agree to be bound by these Terms.
1. Who we are
The Platform is provided by Kpler SAS, a company incorporated in France under registered company number 517843108 whose registered office is at 86 Avenue de la République, 75011 Paris, France (“Kpler”, “we”, “us”).
We may use our affiliates and third-party service providers to help operate, host, support and deliver the Platform on our behalf. Kpler SAS remains your contractual counterparty and remains responsible to you for the Platform under these Terms. 'Affiliate' means any entity that controls, is controlled by, or is under common control with Kpler.
2. Who these Terms apply to
These Terms apply to you if you are using the Platform as a Consumer. A Consumer or “you” is an individual who uses the Platform for personal purposes, and not as part of any work, business, trade, craft or profession.
Age eligibility - You must be at least 18 years old to use the Platform and to enter into these Terms. By using the Platform or creating an account, you confirm that you meet this age requirement. If you are between 16 and 17 years old, you may only use the Platform with the prior consent of your parent or legal guardian, who must read and accept these Terms on your behalf. By permitting you to use the Platform, your parent or legal guardian agrees to be bound by these Terms and accepts responsibility for your use of the Platform. We do not knowingly permit children under the age of 16 to use the Platform. If we become aware that a user is under 16 and has not obtained the required parental consent, we reserve the right to suspend or terminate that account without notice.
If you wish to use Kpler services for professional or business purposes, please contact us at support@kpler.com to receive the applicable contractual terms.
3. The Platform and services
The Platform provides access to:
- a free version, which includes limited features and content; and
- paid subscriptions, which provide access to additional features and/or data.
You use of the Platform, its content and related services is governed by:
- these Terms;
- the Kpler Terms of Use available at https://www.kpler.com/company/terms-of-use, to the extent they apply to Consumers; and
- any additional terms or notices shown to you in the Platform.
Consumer protection
The Kpler Terms of Use apply to you only to the extent that they are compatible with these Terms and with applicable consumer protection laws. Any provisions of the Kpler Terms of Use that are intended solely for professional or business users or that conflict with mandatory consumer protection laws, shall not apply to consumers.
Hierarchy of documents
If there is a conflict or inconsistency between the documents, the following order of precedence applies:
- these Terms;
- the Kpler Terms of Use;
- any other documents or notices.
The content, features and services available in the Platform may change over time. Where changes are material and affect your rights or your paid subscription, we will act in accordance with applicable consumer protection laws.
4. Account creation
To use certain features of the Platform, you need to create an account and provide information that is accurate and up to date. Each account is personal to the individual Consumer and must be registered using the Consumer’s own personal email address. Accounts are non-transferable and may not be shared, assigned or used by any other person. You must meet the age eligibility conditions set out in Section 2 of these Terms to create an account.
While we take reasonable care to protect your data, you are responsible for taking steps to secure your login details and information. Your account is personal to you. If you believe your login details have been compromised or misused, you should notify us immediately at support@kpler.com. We recommend that you take reasonable steps to protect your account information, such as using strong passwords and not sharing login credentials.
You are also responsible for activities carried out through your account, unless those activities result from misuse of your account that is not caused by you or someone acting on your behalf.
5. Subscriptions, prices and payment
5.1 Free version of the Platform
The Platform includes a free version, which lets you access certain features and content at no cost. Your use of the free version is subject to these Terms.
5.2 Paid subscription
We offer monthly and yearly plans, which give you access to additional features and/or data. Before you place an order, we will clearly show you the key features of the subscription, the total price, the billing period, whether the subscription renews automatically, and how you can cancel.
The available subscription plans, prices and billing periods are shown in the Platform or, where applicable, in the checkout flow of a third-party payment provider used by Kpler, before you subscribe. Prices are displayed inclusive of all applicable taxes and mandatory charges where required by applicable law, unless we clearly state otherwise.You are responsible only for charges that are clearly disclosed to you before you confirm the paid subscription.
5.3 Free trial (annual subscription only)
A 7-day free trial may be offered solely in connection with the annual paid subscription plan.
Where a free trial applies:
- you will not be charged during the free trial period;
- the annual subscription will automatically commence at the end of the 7-day free trial period unless you cancel or withdraw before the end of the trial period, and you will then be charged the annual price shown to you before the trial starts; and
- you may cancel the subscription at any time during the free trial period through the account settings in your user account within the Platform.
The applicable price and billing date, renewal period and cancellation method will be clearly displayed in the Platform or, where applicable, in the checkout flow of a third-party or subscription management provider before the start of the free trial.
5.4 Payment and renewal
Paid subscriptions are billed in advance and will automatically renew at the end of each billing period unless you cancel before the renewal date. By confirming a paid subscription, you authorise recurring payments for each renewal period until you cancel.
You can manage or cancel your subscription at any time through your account settings in your user account directly on the Platform. Kpler currently uses Stripe for payment and refund processing but may use another payment processor in the future for payment and refund processing on Kpler’s behalf only. Stripe, or any other third-party payment processor acting on Kpler’s behalf, is not your contractual counterparty. Any processing terms or privacy notices may apply only where applicable and do not affect your mandatory consumer rights against Kpler.
6. Right of withdrawal (EU consumers)
6.1 Statutory withdrawal right
If you are a Consumer residing in the European Economic Area and you take out a paid subscription, you have a legal right to withdraw from that subscription within 14 days from the purchase date, without giving a reason.
To exercise this right, you must cancel the subscription before the end of the 14-day period directly within the Platform. This can be done at any time through your account settings in your user account of the Platform by following the unsubscribe or cancellation steps provided, or by informing Kpler by a clear statement sent to support@kpler.com.
Where you validly exercise your right of withdrawal, any amounts paid in respect of the subscription will be refunded without undue delay and in any event no later than 14 days from the date on which we are informed of your decision to withdraw. Refunds will be processed and returned using the same means of payment as used for the initial transaction, in accordance with the Platform’s refund procedures, and may be processed by Kpler’s payment processor acting on Kpler’s behalf.
The right of withdrawal applies once per paid subscription contract and does not renew with each billing period. Where a paid subscription has ended and the Consumer subsequently subscribes again to a paid subscription plan, such paid subscription constitutes a new contract and a new right of withdrawal applies.
6.2 Waiver of withdrawal right
Notwithstanding Clause 6.1 above, where you expressly agree to waive your legal right of withdrawal at the time of subscribing to a paid subscription plan, you acknowledge and accept that you will not be entitled to withdraw from the subscription once the service has started, in accordance with applicable consumer laws.
This waiver of the right of withdrawal applies only if:
- you expressly agree to the waiver at the time of subscription to a paid subscription plan; and
- you confirm that you understand that you will lose your right to withdraw once access to the paid service begins.
This waiver will be collected through a clear, separate confirmation in the Platform and will not be bundled with your general acceptance of these Terms.
If you do not provide this consent, your right to withdraw remains fully in place.
7. Acceptable use and compliance
You agree to use the Platform in a lawful and responsible way and in accordance with these Terms, the Terms of Use and all applicable laws and regulations.
In particular, you must not:
- misuse the Platform or otherwise interfere with its security, availability, integrity or operation, including by circumventing, disabling, or bypassing any technical access controls, authentication mechanisms, rate limits, paywalls, or security measures;
- access or use or obtain any data or content from the Platform, through any automated means, including any software, system, robot, bot, crawler, spider, scraper, script, data aggregator, scraping service, browser extension, plug-in or similar method, or otherwise monitor, index, copy, extract, harvest, download or bulk collect any part of the Platform, other than through the normal online interface made available by Kpler;
- copy, reproduce, extract, download, publish, post, transmit, display, disseminate, resell, redistribute or otherwise make available any data or content from the Platform, or any material derived from that data or content, on any public map, website, application, platform, social media account or other publicly accessible medium;
- reverse engineer, decompile, disassemble, scrape, data-mine, harvest or otherwise attempt to derive, extract or reconstruct any of the data, database, methodologies, models, algorithms, formats or source code underlying the Platform;
- use the Platform or any data or content made available through it to train, fine-tune, test, validate, improve, develop or operate any artificial intelligence system, machine learning model, large language model or generative AI tool, , including by inputting such data or content into any public AI tool where this would allow the provider or a third party to access, retain, train on or further disclose it;
- use the Platform in a way that breaks the law or infringes the rights of others; or
- use the Platform if you are located in, or a resident of, a country or territory subject to comprehensive country-wide international sanctions imposed by the United States, European Union, United Kingdom or other applicable authorities, or if you are personally subject to sanctions or trade restrictions that prevent you from using the Platform.
We may restrict or block access to the Platform where this is necessary to comply with applicable sanctions, export control or trade compliance laws.
8. Intellectual property
All intellectual property rights in and to the Platform, including its content, data, trademarks and features, are exclusively owned by or licensed to Kpler.
As long as you comply with these Terms, we give you a limited, personal, non-exclusive, non-transferable and revocable licence to access and use the Platform and the data and content made available through it solely for your own personal, non-commercial use during the period you have access to the Platform or an active subscription. This licence terminates automatically and immediately upon any suspension or termination of your access under clause 9, and upon termination you must cease all use of any data or content obtained from the Platform. You must not use the Platform, the data or content made available through it for business, professional, commercial, resale redistribution or product development purposes.
9. Suspension and termination
We may suspend or end your access to the Platform if:
- you materially breach these Terms;
- you breach clause 7 of these Terms;
- your use of the Platform creates a serious legal or security risk; or
- we are required to do so by law.
Where reasonably possible, and except in the case of a breach of clause 7 (Acceptable use and compliance) or where there is a serious legal or security risk, we will give you notice and an opportunity to fix the issue before taking action. In the case of a breach of clause 7, we may suspend or terminate your access immediately and without prior notice.
You may stop using the Platform and cancel your subscription at any time through your account settings in your user account.
Cancellation takes effect at the end of the current billing period, unless otherwise stated. Where Kpler suspends or terminates your access due to your breach of these Terms, including any breach of clause 7 (Acceptable use and compliance), no refund shall be granted for the remaining subscription period. In all other cases of cancellation by you, no refund shall be granted except as expressly provided in clause 6 (Right of withdrawal)
10. Availability, accuracy and changes to the Platform
We aim to make the Platform and the data made available through it accessible at all times. However, we cannot guarantee that the Platform will always be uninterrupted, timely or error-free.
The Platform and the data are provided on an “as is” and “as available” basis. We take reasonable care in providing data and content available, but we cannot guarantee that they will always be complete, accurate or fully up to date. This does not affect your statutory rights for digital content and digital services.
The Platform and the data and content made available through it are provided for general informational purposes only. They are not intended for, and must not be relied on for, navigation, safety of life at sea, emergency response, legal, tax, financial, investment, trading, insurance, compliance or other professional advice or decision-making.
We may update or modify the Platform from time to time, including to improve or adapt the Platform, comply with law, maintain security, or add, remove or modify features or data sources. Material changes to your paid subscription or these Terms which adversely affect your rights will be communicated to you in advance via the Platform or email, where required by applicable law.
If a change materially and adversely affects your paid subscription or these Terms, you will be informed in advance and you may cancel your subscription without penalty before the change takes effect. Where such cancellation occurs during an ongoing paid subscription period, your subscription will not renew, and you will continue to have access to the paid features until the end of the current billing period, without any further charge.
We also aim to address any issues promptly if changes, outages or defects affect your use of the Platform, in line with your statutory rights for digital content and services. These remedies are in addition to your statutory rights under applicable consumer protection laws.
11. Liability
Nothing in these Terms excludes or limits our liability where doing so would be unlawful under applicable consumer protection laws, including liability for:
- fraud or wilful misconduct;
- death or personal injury caused by our negligence; or,
- breach of any rights that you have under laws that cannot be excluded or limited.
To the extent permitted by applicable law, Kpler is not be liable for:
- losses resulting from interruptions, errors or technical issues outside our reasonable control;
- loss of data where you have not taken reasonable measures to protect it; or,
- indirect or consequential losses.
Where permitted by law, Kpler’s total liability is limited to direct losses arising out of or in connection with the Platform and limited to the total amounts you have paid for the relevant subscription during the 12 months before the event that caused the loss. For users of the free version of the Platform, Kpler’s liability for direct losses shall not exceed one hundred euros (€100), as permitted by applicable law. These limitations do not affect statutory consumer rights that cannot be excluded or limited.
12. Data protection
We process your personal data in accordance with applicable data protection laws.
The Platform may use analytics tools and tracking technologies to help us understand how the Platform is used and to improve our services. Where required by applicable law, these tools will only operate after you have provided your consent through the Platform consent mechanism.
You can withdraw your consent or adjust your preferences at any time through the Platform settings.
Our Privacy Notice, available at https://www.kpler.com/company/privacy and accessible in the Platform, explains how we collect, use and protect personal data, including through analytics tools and tracking technologies. The Privacy Notice applies alongside these Terms and you should read it carefully. If you are located in a US state with applicable privacy laws, you may have additional rights, including the right to opt out of certain data sharing or targeted advertising. Details of these rights and how to exercise them are set out in the Privacy Notic
13. Changes to these Terms
We may update these Terms from time to time. If a change is material and adversely affects your paid subscription, we will inform you with reasonable advance notice and explain your available cancellation or termination rights where required by applicable consumer law.
In such case, you will have the rights described in Section 10 above.
If you do not agree with the updated Terms, you may stop using the Platform and cancel your subscription at any time.
If you live in the EU, your local consumer laws apply. If you live outside the EU, French law generally applies, but your mandatory local consumer rights remain protected.
14.1 EU consumers
These Terms are governed by French law.
If you live in the European Union, you also benefit from the mandatory consumer protection laws of your country of residence, which cannot be excluded or limited by these Terms.
You may bring legal proceedings before the courts of your place of residence.
14.2 Non-EU consumers
If you live outside the European Union:
- these Terms are governed by French law, excluding its conflict-of-laws rules; and
- subject to mandatory local laws that cannot be excluded, any dispute shall be submitted to the competent courts of Paris, France
15. Contact
If you have questions about these Terms, the Terms of Use or the Privacy Notice, please contact us at support@kpler.com.
16. Acceptance of the Terms
By clicking “I agree”, creating an account or using the Platform, you confirm that you have read and accepted these Terms, the Terms of Use and the Privacy Notice.
Please note that accepting these Terms does not automatically mean that you consent to analytics, tracking or advertising technologies. Where such consent is required by law, it will be requested separately within the Platform.
You can manage or withdraw your consent for analytics, tracking, and advertising at any time through the Platform settings.
