Glossary

When the buyer pay the seller at the time of order, and the transaction becomes binding on both buyer and seller.

An order processing facility or call center that receives orders from customers based on catalog offerings, and ships directly to the customer.

Treating product categories as strategic business units. Also, in procurement segmenting spend into similar or related products areas to improve service and costs.

A graphical tool used to display a list of causes associated with specific effects. Also known as a fishbone diagram or an Ishikawa diagram.

U.S. federal government agency responsible for border management and control, including facilitating lawful trade.

Canada Border Services Agency.

See Computer-Based Training.

See Cash Conversion Cycle.

The location, or container slot, where a container is stored on a vessel.

A logistics CELL is a manufacturing or service unit made up of a number of workstations connected by transport and storage buffers. A self-contained, mini-factory.

Supply chain planning method for locating distribution centers to minimize transport costs. The analysis excludes other factors, though, like labor and storage costs.

Consolidates the dispatch function into one location.

Restricting the authority to make decisions to a few managers.

Consolidates inventory decisions to one office or department for the company. Often also includes warehouse operations being managed from a single location.

Certification that the supplies or services in question meet specified requirements.

A document issued by an insurance company that is used to verify specified coverage, such as loss or damage to a shipment while in transit.

A document that confirms the origin of goods and most often used for customs and foreign exchange purposes.

The grant of operating authority that common carriers receive. It may specify commodities the carrier may haul, and the routes it may use, and other parameters.

A certification awarded by a buyer to a supplier who consistently meets predetermined quality, cost, delivery, financial, and count objectives.

See Cost and Freight (CFR).

See Cost and Freight (CFR).

See Container Freight Station (CFS).

See Container Freight Station to Container Freight Station (CFS/CFS).

Customers who consume the output of each other, forming a chain. Ex: Raw materials supplier - to manufacturer - to store - to the buyer of the finished product.

The methods through which a company describes, implements, and manages change within both its internal and external processes.